Wholesale FAQ – The Suit Co

Everything you need to know about buying wholesale from The Suit Co. Can't find your answer? Email info@TheSuitCo.com.

Wholesale Accounts

How do I open a wholesale account? Complete our Wholesale Account Application with your business name, contact details, and a copy of your valid resale certificate. We review every application by hand and email you as soon as your trade account is approved.

Who can apply? Any registered business that resells menswear: retail stores, boutiques, online retailers, formalwear and tuxedo rental shops, tailors, and wedding, prom, and event businesses. We do not sell to individual consumers.

Do I need a physical store? No. Online retailers and marketplace sellers are welcome, as long as you have a registered business and a valid resale certificate.

How long does approval take? Most applications are reviewed within 1–2 business days. We may contact you if we need additional information.

What do I need to qualify for wholesale pricing? An approved trade account and a valid resale certificate. Wholesale pricing applies to approved accounts only, and misuse can result in account suspension.

Can I see wholesale prices before I'm approved? Wholesale pricing is visible only after you log in to an approved trade account.

Ordering

Is there a minimum order quantity? Minimum order quantities vary by product. Contact us at info@TheSuitCo.com for current requirements.

How do I place an order? Log in to your trade account and order directly through our website. For large or custom orders, you can also email us and our team will prepare a quote.

Can I mix styles, colors, and sizes in one order? Yes. You can build your order across styles and sizes, subject to any product minimums.

Can I change or cancel my order? Contact us as soon as possible. We can usually make changes before an order is packed. Once an order has shipped, it can no longer be changed or canceled.

What happens if an item is out of stock? We'll let you know the estimated restock date. Available items ship right away, and backordered items ship as soon as they arrive, unless you ask us to hold the order and ship complete.

Do you restock best sellers? Yes. We restock best sellers and add new styles throughout the season.

Products & Sizing

What products and brands do you carry? Two- and three-piece suits, tuxedos, dress shirts, sport coats, trousers, vests, and accessories, from Vitarelli, Fusion, Marchatti, Pierre Cardin, and more.

What sizes are available? Sizes 34–54, with deep inventory on best sellers. Dress shirts are sized by neck and sleeve length.

Can I use your product photos on my website? Yes. Approved accounts may use our product images and descriptions to sell genuine products purchased from us. Please do not alter our brand logos or trademarks.

Do you offer private label? Yes. We manufacture suits and dress shirts under your own brand, with your labels and specifications. Email us your concept, quantities, and timeline for a quote.

Pricing & Payment

What are your payment terms? Payment is due at time of order unless separate terms are agreed in writing.

What payment methods do you accept? Major credit and debit cards at checkout. For other payment options on large orders, contact us.

Do you offer net terms? Established accounts with a good order history may apply for net terms. Approval is at our discretion and must be confirmed in writing.

Do you offer volume pricing? For large-volume or recurring orders, email us for a custom quote.

Tax-Exempt Purchasing

How do tax-exempt purchases work? Email your resale certificate to info@TheSuitCo.com with your business name and account email. We verify certificates promptly and email you once your account is marked tax-exempt for future orders.

I ship to more than one state. What do I need? A valid resale certificate for each state where we ship your orders. Orders shipping to a state without a certificate on file will be charged sales tax.

Can you refund tax on orders I placed before I was approved? No. Tax exemption applies only to orders placed after your account is approved.

Shipping & Pickup

How fast do you process and ship wholesale orders? Orders are packed as soon as we receive them. In-stock orders typically ship within 2 business days.

Which carriers do you use? FedEx, UPS, and USPS, with tracking emailed as soon as your order ships. Large orders may ship by freight.

Do you ship internationally? Yes. We ship throughout the US and internationally. International buyers are responsible for customs duties, taxes, and import fees.

How much does shipping cost? Shipping is calculated by weight, size, destination, and service level, and added to your order. You may also use your own FedEx or UPS account.

Can I pick up my order instead of shipping? Yes. Store pickup is available at our Santa Ana location. Select "Store pickup" at checkout, and we'll email you when your order is ready.

What if my shipment arrives damaged or short? Note any damage on the carrier's delivery receipt, keep the packaging, and email us right away with your order number and photos.

Returns & Defects

What is your return policy on wholesale orders? All sales are final, with no refunds. If an item arrives defective, report it within 7 days of delivery with your order number and clear photos, and we'll resolve it with a replacement or store credit.

Can I exchange for a different size or color? No. Because all wholesale sales are final, we do not offer exchanges. Please review sizes and quantities carefully before ordering.

How do I return a defective item? Once we approve your claim, we'll send a Return Authorization and return instructions. Returns sent without authorization will not be accepted.

Still Have Questions?

Something else on your mind? Email info@TheSuitCo.com and our team will get back to you within one business day.